Your Privacy Choices
Last Updated: September 3, 2026
Privacy Preferences and Consumer Rights
At CRAFTNIVO, we respect your privacy and believe you should have meaningful control over how your personal information is collected, used, and shared.
This page explains how you can submit privacy-related requests and manage certain cookie, advertising, analytics, and communication preferences.
The privacy rights available to you may depend on your location and the privacy laws that apply to you.
Your Privacy Rights
Depending on where you live and how we handle your personal information, you may be able to:
- Ask for access to the personal information we hold about you
- Request corrections to information that is inaccurate or incomplete
- Request the deletion of certain personal information
- Receive a portable copy of certain personal information
- Limit or object to certain types of processing
- Opt out of targeted advertising or specific uses of personal information
- Request details about certain disclosures of personal information
- Withdraw consent when processing is based on your consent
- Appeal certain privacy-related decisions where permitted
These rights may be subject to legal exceptions, identity verification requirements, and other limitations allowed by applicable law.
How to Submit a Privacy Request
To submit an applicable privacy request, please email us at:
Please use “Privacy Request” as the subject line and include:
- Your full name
- The email address connected to your CRAFTNIVO order or account
- Your order number, if applicable
- The country or state where you reside
- A clear explanation of the privacy right you would like to exercise
For your protection, please do not send payment-card information, passwords, government identification numbers, or other sensitive authentication details by email.
Verification of Requests
To protect your personal information, we may request information that is reasonably necessary to confirm your identity and verify that the request belongs to you.
The information needed for verification may vary depending on the type of request and our previous interactions with you.
We may be unable to complete your request if we cannot reasonably confirm your identity or authority.
Any information collected for verification will be used only to review and process your privacy request, prevent unauthorized access, and meet applicable legal requirements.
Authorized Agents
Where allowed by applicable law, you may appoint an authorized agent to submit a privacy request on your behalf.
We may request written authorization and may contact you directly to confirm your identity and verify that you approved the request.
Advertising and Analytics Choices
CRAFTNIVO and its service providers may use cookies and similar technologies to:
- Operate necessary website functions
- Understand how visitors use the website
- Measure website performance
- Improve the shopping experience
- Support advertising activities where legally permitted
Depending on your location and the tools available on our website, you may manage certain preferences through:
- Our cookie banner or privacy preference tool
- Your browser cookie controls
- Your device privacy settings
- Browser-based opt-out preference signals
- Controls offered by advertising or analytics providers
Disabling certain cookies may affect website functionality, saved preferences, or specific shopping features.
Opting Out of Sale, Sharing, or Targeted Advertising
Certain privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly. These definitions may include certain disclosures involving advertising cookies or similar technologies.
Where required by applicable law, you may request to opt out of these activities through the privacy preference tools available on our website or by contacting:
Recognized browser-based opt-out preference signals will be honored where legally required and technically supported.
Email Marketing Preferences
You may stop receiving promotional emails at any time by selecting the “Unsubscribe” link included in our marketing emails.
Even after you unsubscribe from promotional communications, we may continue sending necessary non-marketing communications, including:
- Order confirmations and updates
- Shipping and delivery notifications
- Customer-service responses
- Security notices
- Legal or policy communications
Non-Discrimination
CRAFTNIVO will not unlawfully discriminate against you for exercising privacy rights available under applicable law.
Subject to legally permitted exceptions, we will not:
- Deny you products or services
- Charge you different prices
- Provide you with a different level of service
- Treat you unfairly because you submitted a privacy request
Response Time
We will review and respond to verified privacy requests within the timeframe required by applicable law.
If additional time is reasonably necessary, we will notify you and explain the reason for the extension where required.
Some requests may be limited or denied if:
- The request cannot be verified
- A legal exception applies
- Fulfilling the request would conflict with a legal obligation
Appeals
Where applicable law provides an appeal right, you may request a review of a privacy decision by replying to our response email.
Please include:
“Privacy Appeal”
in the subject line and briefly explain why you believe the decision should be reconsidered.
We will review the appeal and respond in accordance with applicable legal requirements.
Additional Information
For more information about how CRAFTNIVO collects, uses, discloses, retains, and protects personal information, please review our Privacy Policy.
If you have questions about this page or would like to submit a privacy request, please contact:
CRAFTNIVO
Email:
service@craftnivo.com